Referrals
Share your organisation's referral link, see what your referrals did, and know what both sides earn on a referred organisation's first payment.
Every organisation has a referral link. When someone signs up through it and their organisation makes its first payment, both sides are rewarded once: they get extra credits on what they bought, and your organisation earns credits too.
#Your link
Settings → Referrals shows your organisation's link with a copy button, and the rates in force for it. Everyone on the team can see the page; owners and admins can Regenerate the link. The old link stops working at once, and organisations that already signed up through it stay yours.
The link opens the sign-up page. The first link a person opens is the one that counts, for 30 days: opening a second link later does not change it. Only the organisation created when the person signs up is attributed, and you cannot refer your own organisation or one you are a member of.
#What both sides get
| On the referred organisation's first payment | |
|---|---|
| The referred organisation | 10 % extra credits on the credits it bought: the pack, or its plan's first monthly allowance |
| Your organisation | 20 % of those credits, as credits |
Rewards are paid once per referred organisation, on its first payment only; later payments earn nothing more. Reward credits are promotional credits that expire 12 months after they are granted, and they show in the ledger as Referral bonus and Referral reward. The page shows the rates that apply to your organisation now; Kaabist may agree different rates with you.
When a referred organisation is entitled to the bonus, the billing page says so beside each price: Referral: +10 % credits on this first payment.
#Following your referrals
The page lists the organisations that signed up through your link, newest first, with the day they signed up, where they are (Signed up, Paid or Refunded) and what you earned from each. It never shows who they are: no names, addresses or members.
A reward can be held for review when an unusual number of referrals pay in one month; Kaabist checks it and releases it. The owners of your organisation are e-mailed when a reward is granted.
#Refunds
If the rewarded first payment is refunded, the reward is taken back: whatever is left of the reward credits expires, on both sides. Credits already spent are not reclaimed, and no balance goes below zero because of it.
#Who can do what
| Action | Roles |
|---|---|
| See the link, the rates and the referrals | Everyone in the organisation |
| Regenerate the link | Owner, admin |
Regenerating the link is recorded in the organisation's audit log.